GRAVITY POWER SOLUTION

Terms and conditions

Effective Date: 12-08-2025
Company: Gravity Power Solution
No. 78, 4th Main Road, Chamrajpet, Bengaluru – 560018
📧 info@gravityups.in | ☎ +91 9741952744 / +91 9071615552 / 080 3572 4073
🌐 https://onlineupsprice.com/


Terms & Conditions for Rental Services

By renting any inverter, UPS, or related power equipment from Online UPS Price (“the Client”), you agree to the following terms and conditions:

1. Rental Equipment Ownership

  • All rented equipment, including UPS units, inverters, batteries, and accessories, remains the sole property of Gravity Power Solution.
  • The client is granted temporary use of the equipment for the agreed rental period only.

2. Billing & Payment Terms

  • Monthly rental must be paid 100% in advance, either manually or via auto-debit (UPI/NACH/Card).
  • Auto-debit will be processed on the due date each month.
  • To discontinue after the rental period ends, clients must provide at least 1 week’s notice before the next billing cycle, and requests must be submitted via email only.

3. Renewal & Cancellation

  • Rental contracts are automatically renewed monthly unless cancelled before the next due date.
  • No refunds will be issued once the monthly auto-debit is processed.
  • Cancellation requests are accepted through email, WhatsApp, or other official channels.

4. Invoice & Tax

  • All rentals are billed with 18% GST.
  • Clients will receive a tax invoice for each billing cycle.
  • Applicable Codes: HSN – 8504 | SAC – 995463.

5. Installation & Site Requirements

  • Installation will be carried out by Gravity Power Solution engineers.
  • Clients must ensure:
    • Electrical readiness (power socket, earthing connection).
    • Safe and accessible delivery path.
  • Additional charges may apply for:
    • Staircase delivery without a lift.
    • Long-distance cabling or heavy battery setup.

6. Client Responsibilities

  • Equipment must be used only for its intended purpose.
  • Unauthorized relocation, misuse, tampering, or resale of rented units is strictly prohibited.
  • Any damage due to negligence (loss, fire, water, or physical damage) will be chargeable to the client.

7. Service Support SLA

  • Faulty units will be inspected within:
    • 4–5 hours for emergencies.
    • 24–48 hours for non-critical issues.
  • If replacement is required, it will be completed within 2–3 working days.

8. Rental Agreement & KYC

  • Clients must provide valid KYC documents and sign a digital rental agreement.
  • Required KYC:
    • Individuals: Aadhaar / PAN
    • Companies: GST / PAN

9. Termination by Company

Gravity Power Solution reserves the right to suspend or terminate service in the following cases:

  • Repeated auto-debit/payment failures.
  • Misuse or unauthorized relocation of equipment.
  • Inaccessible client site.
  • Violation of rental service terms.

10. Legal Jurisdiction

  • All legal disputes shall be governed under the laws of India.
  • Jurisdiction lies exclusively with the courts of Bangalore.

Authorized By:
Gravity Power Solution
📧 info@gravityups.in | ☎ +91 9741952744 / +91 9071615552 / 080 3572 4073
🌐 https://onlineupsprice.com/